Systems Corporation has been providing comprehensive training,
maintenance and service packages for its customers for
over 30 years. Our CAD/CAM design product customers are
able to purchase off-the-shelf, 'shrink-wrap' software
with standardized service packages; however, each shipping
management solution is unique, and each requires tailored
training and support.
Training and support are specified to your satisfaction
in the contract between the shipping company and Autoship.
In practice, you receive both formal and informal training
services. Throughout the development process, our personnel
are in contact with yours in a continual process of
communication. In fact, key people in your company will
be learning about the features as they are implemented
from the specification, and will be involved in testing
the progressively capable "betas" we produce
for you. Nearing final delivery, our representatives
travel to your location(s) to train your trainers, who
then conduct formal instruction for all users with your
Maintenance and support are conducted as agreed in
the contract, with each company designing its package
according to its needs and internal capabilities.